Credit and Investments Ombudsman

Credit and Investments Ombudsman Limited
Company typeNon Profit
Industry Ombudsman Service
FoundedJune 18, 2003 (2003-06-18) Sydney, Australia
FounderMortgage and Finance Association of Australia (MFAA)
DefunctOctober 31, 2018 (2018-10-31)
FateSuperseded
SuccessorAustralian Financial Complaints Authority (AFCA)
Headquarters,
Key people
Mark Scanlon (Chairman), Raj Venga (Ombudsman and CEO)
Members22,000 (2016)
Number of employees
50 (2016)
Websitecio.org.au (defunct)

The Credit and Investments Ombudsman (CIO) (until 2014 known as the Credit Ombudsman Service) was an Australian alternative dispute resolution or ombudsman that helped settle disputes between consumers and financial credit providers. The organisation was replaced with the Australian Financial Complaints Authority (AFCA) in 2018.