National Public Complaints and Proposals Administration
| 国家信访局 Guójiā Xìnfǎngjú | |
Headquarters of the Bureau | |
| Agency overview | |
|---|---|
| Formed | 13 February 2000 |
| Headquarters | Xicheng, Beijing, China |
| Agency executive |
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| Parent agency | State Council |
| Website | www |
The National Public Complaints and Proposals Administration (Chinese: 国家信访局) is a deputy-cabinet level agency directly under the State Council of China. It is the national ombudsman office of the People's Republic of China.
The office has its roots in the Bureau of Letters and Calls, founded in 1977 under the General Office of the Chinese Communist Party (CCP). A State Council equivalent was established in 1980, and both offices were merged in 1986. Further reforms led to the establishment of the National Bureau of Letters and Calls in 2000, which assumed its current name in 2016.
The office is responsible for hearing public complaints and proposals against various levels of government agencies nationwide. It is under the leadership of the Society Work Department of the Chinese Communist Party Central Committee since March 2023. The current director of NPCPA is Li Wenzhang, one of the Deputy Secretary-General of the State Council.