First Direct

HSBC UK Bank plc trading as
First Direct
Company typeDivision of HSBC UK Bank plc
Industry
FoundedOctober 1989
HeadquartersLeeds, England, UK
Products
ParentHSBC UK Bank plc
Websitewww.firstdirect.com

First Direct (styled first direct) is a telephone and internet based direct retail bank, which is division of HSBC UK Bank plc based in the United Kingdom. First Direct has headquarters in Leeds, England, and has 1.9 million customers. It was awarded Most Trusted Financial Provider by Moneywise in 2019, and was ranked top in the February 2020 Competition and Markets Authority bi-annual survey for overall service quality.